Exit Survey

Thank you for choosing Exactly Accountancy. We’re sorry to see you go, but we’d greatly appreciate it if you could take a few moments to share your experience with us. Your feedback is invaluable in helping us improve our services and better meet the needs of our clients. The survey is short and should only take 2–3 minutes to complete. All responses are confidential and will be used solely to enhance our service quality. Thank you for your time and honest feedback!

How would you rate your overall experience with Exactly Accountancy?(Required)

ExcellentPretty goodNeutralNot so greatTerrible

What was your primary reason for leaving Exactly Accountancy?(Required)

You are switching to another firm, what were their key advantages?(Required)

Lower price

Better expertise in specific areas

More personalized service

Easier accessibility (e.g., local presence, language)

How satisfied were you with the following aspects of our service? (Rate 1–5)(Required)

	1 – Very Dissatisfied	2 – Dissatisfied	3 – Neutral	4 – Satisfied	5 – Very Satisfied
Quality of advice provided
Timeliness of responses
Professionalism of your accountant
Pricing and value for money

How would you rate our communication throughout your time with us? (Rate 1–5)(Required)

	1 – Very Dissatisfied	2 – Dissatisfied	3 – Neutral	4 – Satisfied	5 – Very Satisfied
Clear and timely
Helpful and friendly
Tailored to your needs

What could we have done differently to retain you as a client?

Would you like to share any additional feedback about your experience with us?

Would you consider returning to Exactly Accountancy in the future?(Required)

Yes

Not sure

Would you recommend our services to friends and family?(Required)

Yes

Client ID

Prefer to speak to one of our experts?

If you’re having difficulty with the form or simply have more questions, don’t hesitate to reach out. We’re here to help immediately.

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